How Dictation.Cloud handles your information
Who operates this website
This website and the Dictation.Cloud platform are owned and operated by A.I. Smarter World, Inc., doing business as eDist (referred to in this policy as “Dictation.Cloud,” “eDist,” “we,” “us” or “our”). This policy applies to this website, its forms and its website chat. It does not govern Microsoft products or the separate privacy practices of independent resellers, partners or linked third-party websites.
Information you provide
When you submit a contact, demo, webinar, licensing, trial, purchase, help, extension or feedback form, or use website chat, we may collect the information you choose to provide. Depending on the request, this can include your name, work email, phone number, organization or practice, role, product interest, current solution, electronic health record, clinician count, existing reseller or purchasing relationship, message, consent choices and submission details.
Do not submit protected health information, patient names, clinical notes, recordings, account credentials, passwords or other sensitive clinical material through this website or its forms.
Information collected automatically
Our hosting, content-delivery and security providers may process basic technical information needed to deliver and protect the site, such as an IP address, request time, requested page, browser information and server or security logs. If you allow optional cookies, Google Analytics and HubSpot may also process device and browser information, referring pages, pages viewed, approximate location derived from an IP address, campaign information, cookie identifiers and interaction timestamps.
When you open or submit a form, HubSpot form delivery and anti-abuse controls, including Google reCAPTCHA when enabled for that form, may process limited device, browser and network information needed to operate and protect the form. This necessary form processing is separate from optional website analytics.
Cookies and your choices
We use a necessary first-party cookie named “voice_privacy_consent” to remember whether you selected all optional cookies or necessary cookies only. Necessary functions, security protections and HubSpot-hosted forms can operate without optional visitor tracking.
Google Analytics and the HubSpot visitor tracking and chat loader are optional. They do not load until you select “Allow optional cookies.” If you select “Use necessary only,” those optional scripts remain blocked. You can reopen Privacy Choices from the footer at any time. Moving from all optional cookies to necessary only removes recognized analytics and HubSpot cookies from this site and reloads the page so the optional scripts are no longer active.
Submitting a form is an intentional request. HubSpot processes the form information and limited technical data needed to deliver it even when optional visitor tracking is declined. Where a form offers marketing communications, that choice is separate from the permission needed to process and respond to your request.
How we use information
- Respond to questions and provide requested product, trial, licensing, webinar or support information.
- Route a request to an appropriate eDist team member, certified partner or reseller and preserve an existing reseller relationship when you identify one.
- Operate, secure, troubleshoot and improve the website and its forms.
- Measure site use and campaign performance after optional analytics consent.
- Send marketing communications only when permitted, and maintain opt-out or suppression records.
- Meet legal, regulatory, fraud-prevention and recordkeeping obligations.
When we share information
Information may be shared within A.I. Smarter World, Inc. and eDist, with a participating certified partner or reseller when needed to respond to or fulfill your request, and with service providers that help us operate this site. Those providers include HubSpot for forms, customer relationship management and, with consent, website chat and visitor analytics; Google for reCAPTCHA form protection and Google Analytics after consent; and hosting, content-delivery and security providers.
We may also disclose information when required by law, to protect rights or security, or as part of a merger, acquisition, financing, reorganization or sale of business assets. We do not knowingly sell personal information for money or use this site for cross-context behavioral advertising.
Marketing communications
If you choose to receive marketing messages, we may send product, event, webinar or educational updates. You can unsubscribe using the link in an email. Transactional or service messages connected with a request may still be sent when necessary to respond or provide the requested service.
Retention
We keep personal information only as long as reasonably needed for the purposes described here, including responding to requests, maintaining business and consent records, supporting a customer or partner relationship, preventing abuse and meeting legal obligations. Retention periods vary by record type and business need. Information that is no longer needed is deleted, de-identified or securely retained when law requires it.
Security
We use administrative, technical and organizational safeguards intended to protect information. No internet transmission or storage method is completely secure, so we cannot guarantee absolute security. This website is not designed to receive protected health information or act as a clinical record system.
Children’s privacy
This business website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has submitted information, contact us so we can review and delete it where appropriate.
Where information is processed
The site primarily serves organizations in the United States and Canada. We and our providers may process information in the United States, Canada or other countries where they operate. Privacy protections in those locations may differ from those in your jurisdiction.
Your privacy rights and choices
Depending on where you live, you may have rights to request access, correction or deletion of personal information, receive a copy, withdraw consent, object to or restrict certain processing, or appeal a response. These rights can be subject to legal exceptions. You may also change optional cookie choices through the footer and unsubscribe from marketing emails at any time.
To make a privacy request, use our contact page and include “Privacy request” in your message. We may need to verify your identity before completing a request.
Third-party products and links
This site discusses Microsoft products and may link to Microsoft, partners, webinar platforms or other third parties. Their websites, products and services are governed by their own terms and privacy notices. Review those notices before providing information directly to them.
Changes and questions
We may update this policy as the site, forms or services change. The date above shows the latest revision. For questions about this policy or our privacy practices, please use the Dictation.Cloud contact page.